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Screen sharing with Mac users through ConnectWise Control
Go to mysupport.ntc.edu and type in the code that the Help Desk Technician gives you.
TIP: If you get a login page instead, click on the cheetah head in the upper left-hand corner. It will go to the “Join with a code” page.
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7. Click Open System Preferences
TIP: If you click Deny, it will deny us access and we will not be able to see anything on your screen. Please go to step 10 - 13 to allow us access.
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8. Click on the checkmark next to ConnectWise Control Client to enable it
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9. Click Later
TIP: If you click quit now it will exit out of ConnectWise Control, and we will need to start the process over.
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Suggestions, comments, or concerns about this content? We can be reached at https://www.ntc.edu/helpdesk |
