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NOTE: Instructions written for MAC OS Catalina

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TIP: Installing Cisco AnyConnect on a personal computer. Administrative rights are needed for the installation.

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  1. Open a web browser and enter https://myfiles.ntc.edu.

  2. Enter your Username and Password and click Logon.

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TIP:This is the same username and password used for email, Canvas, or MyNTC.

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3. Click Download for macOS to install the Cisco AnyConnect Secure Client application.


4. Click Save.

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5. Locate the installer at the bottom of your screen and double-click on it.

6. Double-click the downloaded application.

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7. Click Continue.

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8. Click Install.

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  1. You may be prompted for your local administrator credentials, enter them and click on Install Software.

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10. Click Continue when the installation is finished.

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11. Click Close when done.

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12. You will no longer need the installer and it can be deleted.

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13. Cisco Secure Client can be opened from the shortcut on your desktop, or from the icons on the top or bottom of your screen.

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14. Enter myfiles.ntc.edu as shown below and click on Connect.

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16. Enter your password and click Sign in.

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TIP:This is the same username and password used for email, Canvas, or MyNTC.

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TIP: If you have Duo two-factor authentication, you will need to approve the Duo notification on your smartphone or enter the numbers from your key fob.

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17. When you are successfully connected a lock will appear on the Cisco Secure Client icon.

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TIP:To disconnect, right click the icon in the task bar and choose Disconnect.

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