When signing into Workday/Canvas for the first time, you will come across a screen that says more information required. Click next.
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If you are not able to access the Microsoft Authenticator app due to not having a phone or another circumstanceand have SMS/phone call authentication set up for your account, click the “I “I want to set up a different method” method” button shown below.
NOTE: If you are not a dual-credit student or have not been otherwise directed to click this button, please call the NTC IT Help Desk at 7158031160, so that we can assist you with Authenticator.
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In the dropdown menu, select phone, and click confirm.
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Enter in your full phone number that you have access to receive SMS text messages to, then click next.
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You will be sent an SMS message to the phone number you entered with a random 6 digit number, enter that into the text box and click next.
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Click done.
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Suggestions, comments, or concerns about this content? We can be reached at https://www.ntc.edu/helpdesk |
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