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NOTE: Instructions written for MAC OS Catalina

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TIP: Installing Cisco AnyConnect on a personal computer. Administrative rights are needed for the installation.

  1. Open a web browser and enter https://myfiles.ntc.edu.

  2. Enter your Username and Password and click Logon.

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TIP:This is the same username and password used for email, Canvas, or MyNTC.

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3. Click Download for macOS to install the Cisco

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Secure Client application.


TIP: If you receive a message saying another version is installed, you and can proceed to step 12

  1. Click on Save

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You should see this 4. Click Save.

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5. Locate the installer at the bottom of your screen and double-click on it.

6. Double-click the

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downloaded application. Image Removed

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7. Click

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Continue. Image Removed

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8. Click Install. Image Removed

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  1. You

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  1. may be prompted for your local administrator credentials, enter them and click on Install Software.

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10. Click

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Continue when

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the installation is finished.

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11. Click Close when done. Image Removed

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12. You will no longer need the installer

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and it can be deleted.

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13. Cisco Secure Client can be opened from the shortcut on your desktop, or from the icons on the top

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or bottom of your screen. Image Removed

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14. Enter myfiles.ntc.edu as shown below and click on Connect

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Enter your Username and Password and click on OK TIP: If your username is SMITHJ, enter SMITHJ, do not enter smithj@ntc.edu or NTC\smithj .

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15. Enter your NTC email address and click on Next.

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16. Enter your password and click Sign in.

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TIP:This is the same username and password used for email, Canvas, or MyNTC.

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TIP: If you have Duo two-factor authentication, you will need to approve the Duo notification on your smartphone or enter the numbers

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from your key fob

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.

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Tip

17. When you are successfully connected a lock will appear on the

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Cisco Secure Client icon.

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TIP:To disconnect, right click the icon in the task bar and choose Disconnect.


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Suggestions, comments, or concerns about this content? We can be reached at https://www.ntc.edu/helpdesk.

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