Screen sharing with Mac users through ConnectWise Control
Go to mysupport.ntc.edu and type in the code that the Help Desk Technician gives you.
TIP: If you get a login page instead, click on the cheetah head in the upper left-hand corner. It will go to the “Join with a code” page.
...
7. Click Open System Preferences
TIP: If you click Deny, it will deny us access and we will not be able to see anything on your screen. Please go to step 10 - 13 to allow us access.
...
8. Click on the checkmark next to ConnectWise Control Client to enable it
...
9. Click Later
TIP: If you click quit now it will exit out of ConnectWise Control, and we will need to start the process over.
...