| Note |
|---|
WARNING: A smart phone (iOS or Android device) is required to activate multifactor authentication on your NTC account. If you do not have a compatible device, please call the IT Help Desk at 715-803-1160 for alternative instructions. |
NOTE: You will need to use your computer and visit Workday to start the process and use your phone with the Microsoft Authenticator app so you can scan a QR code.
...
Click Next to proceed with enrollment process.
Open the Google Play Store or Apple App Store on your Android or iOS device. Search for the Microsoft Authenticator app, and download it.
(If you’ve already
downloaded/used the app, see this article for instructions.)
...
Once the app is installed on your iOS or Android device, click the Next button show below.
...
Click Next on the computer screen shown below.
| Note |
|---|
WARNING: The QR code can only be on your computer monitor by going through the instructions. The code below is just an example. |
NOTE: To scan the QR code, you need to use the Microsoft Authenticator app, not your camera app.
...
| Tip |
|---|
|
...
| Warning |
|---|
TROUBLESHOOTING:If you have trouble setting up Authenticator, delete the app, reinstall it, and refresh your sign-in page in the browser to start the process over again. Sometimes it takes a couple tries before it sticks. |
NOTE: If you get a new phone, phone number, or accidentally delete the Microsoft Authenticator app, the Help Desk needs to manually re-enable your phone. Please give us a call at 715-803-1160, start a chat at https://www.ntc.edu/help-desk, or enter in a ticket.
| Note |
|---|
WARNING: If you are getting Microsoft Authenticator notifications but you aren’t signing into anything, click the No, it’s not me button and then contact the NTC IT Help Desk immediately https://www.ntc.edu/helpdesk. |
...