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WARNING: A smart phone (iOS or Android device) is required to activate multifactor authentication on your NTC account. If you do not have a compatible device, please call the IT Help Desk at 715-803-1160 for alternative instructions. |
NOTE: You will need to go through the instructions while you are signing into Canvas/Workday/Email on a computer, and use Microsoft Authenticator on your phoneuse your computer and visit Workday to start the process and use your phone with the Microsoft Authenticator app so you can scan a QR code.
Multifactor authentication is an added layer of security that sends a confirmation notification to your phone or device of your choice when you log into any NTC system with your NTC staff account. It strengthens access security by requiring two methods (also referred to as factors) to verify your identity.
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Click Next on the computer screen shown below.
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WARNING: The QR code can only be on your computer monitor by going through the instructions. The code below is just an example. |
NOTE: To scan the QR code, you need to use the Microsoft Authenticator app, not your camera app.
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TROUBLESHOOTING:If you have trouble setting up Authenticator, delete the app, reinstall it, and refresh your sign-in page in the browser to start the process over again. Sometimes it takes a couple tries before it sticks. |
NOTE: If you get a new phone, phone number, or accidentally delete the Microsoft Authenticator app, the Help Desk needs to manually re-enable your phone. Please give us a call at 715-803-1160, start a chat at https://www.ntc.edu/help-desk, or enter in a ticket.
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WARNING: If you are getting Microsoft Authenticator notifications but you aren’t signing into anything, click the No, it’s not me button and then contact the NTC IT Help Desk immediately https://www.ntc.edu/helpdesk. |
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