Instructions created for Jabber version 12.7.038632
Cisco Jabber for Windows streamlines communications and enhances productivity by unifying presence, instant messaging, video, voice, voice messaging, screen sharing, and conferencing capabilities securely into one client on your desktop.
Instructions for Logging In
To set up Cisco Jabber on your desktop/laptop computer, please do the following:On
Locate the icon on your desktop
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. If you
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are unable to locate the desktop icon use the search area on the bottom left of your computer
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to search for Jabber. Double click the icon or select the program from the search area results.
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2. Locate the Cisco Jabber will start up and come up to the follow screen:
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From here, please enter your application
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3. Enter your NTC email address and then press click the continue button. Jabber will say indicate it is finding services and once it finds the services will come up with finished the following screen :
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Now please enter will appear. Enter your Windows password and then hit click the Sign In button. Cisco Jabber will then log you into your phone. At the beginning you will see that the phone is not yet connected. You can see this
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4. Once logged in it will take a few moments before your phone becomes active. You can see the status at the bottom left of your Jabber program:
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But eventually this the Jabber application. The red X should go away. Once it goes away does your phone should be operational. ( If the red X doesn’t go away, please contact the IT Helpdesk)..
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Instructions for Placing a Call
To make a call from your Cisco Jabber, simply put in enter the phone number in the Search or call window as shown in the picture below. After you have the extension or phone number in the Search or call window, a green phone icon will appear. Press that and Click the phone icon to place the call is made:.
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| Note |
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**TIP: Please remember that this is a NTC phone and that calls made outside of the college will need to have an 8 at and a 1 added to the beginning of the phone number. |
Instructions for Receiving a Call
When someone calls your phone , you will see the indication an indication will appear in the bottom right corner of your screen. Simply To answer the call click the Answer button.
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Once a call has been answered the call control window appears. From here you can do various a variety of things:
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Mute your line
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Show/Hide video (other end must have a video capable phone like Jabber or NTC Phone).
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o Once you press enter the caller is placed on hold and a new call is placed to the number you want to transfer the call to and a green Transfer button is shown. Press the green Transfer button to finish transferring the call:
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End the call
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If you have experience any problems issues with Cisco Jabber, please contact the IT Helpdesk at 715.803.1160 or you can create a IT Helpdesk ticket by going to visiting https://myhelpdesk.ntc.edu
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Comments or concerns about this content? We can be reached at https://www.ntc.edu/helpdesk. |
