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Instructions created for Jabber version 12.7.038632

Cisco Jabber for Windows streamlines communications and enhances productivity by unifying presence, instant messaging, video, voice, voice messaging, screen sharing, and conferencing capabilities securely into one client on your desktop.

Instructions for Logging In

To set up Cisco Jabber on your desktop/laptop computer, please do the following:

  1. Locate the icon on your desktop.  If you are unable to locate the desktop icon use the search area on the bottom left of your computer to search for Jabber.  Double click the icon or select the program from the search area results.

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2. Locate the Cisco Jabber application

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4. Once logged in it will take a few moments before your phone becomes active. You can see the status at the bottom left of the Jabber application. The red X should go away.  Once it does your phone should be operational. If the red X doesn’t go away, please contact the IT Helpdesk.

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Instructions for Placing a Call

To make a call from Cisco Jabber, simply enter the phone number in the Search or call window as shown in the picture below.  After you have the extension or phone number in the Search or call window, a green phone icon will appear.  Click the phone icon to place the call.

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Note

TIP: Please remember that this is a NTC phone and that calls made outside of the college will need to have 8 and a 1 added to the beginning of the phone number.

Instructions for Receiving a Call

When someone calls your phone an indication will appear in the bottom right corner of your screen. To answer the call click the Answer button.

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If you experience any issues with Cisco Jabber, please contact the IT Helpdesk at 715.803.1160 or create a IT Helpdesk ticket by visiting https://myhelpdesk.ntc.edu

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Comments or concerns about this content? We can be reached at https://www.ntc.edu/helpdesk.

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