The IT department will be enforcing Duo 2-factor authentication for all NTC web apps (e.g. Canvas, Office 365, NTC Help Desk, Starfish, Zoom, etc.). 2-factor authentication makes it more difficult for someone other than yourself to sign-in to your NTC web apps. This is part of NTC’s continuous effort to enhance overall security and protect your accounts from unauthorized access.
Instructions
Open your web browser and navigate to an NTC web app such as Canvas, Office 365, NTC Help Desk, Starfish, Zoom, etc.
If prompted, enter your NTC username and password and click Sign In. If you are currently on campus and using Google Chrome or Microsoft Edge, you will not be prompted to enter username or password and will be taken directly to the next step.
If you have Duo 2-factor authentication on your smartphone, click the Send Me a Push button. If you have a Duo fob, click the Enter a Passcode button.
If you clicked Send me a Push, click on the Duo notification on your phone and click Approve. If you clicked Enter a Passcode, enter the number on your Duo fob and click Log In
You have successfully Duo 2-factor authenticated and will be automatically logged into the single-sign on application
You only need to sign into one NTC web app per web browser. If you open a new tab and visit a different web app, you will not need to Duo 2-factor authenticate again.
If you close and re-open your web browser, you will be required to Duo 2-factor authenticate again when visiting an NTC web app.
List of NTC Web Applications that will require Duo 2-factor authentication
Canvas
Office 365/Outlook on the Web
Starfish
Formstack
Zoom
NTC Website (www.ntc.edu)
NTC IT Helpdesk
Webex
Salesforce
Handshake
LinkedIn Learning
Chrome River
Raiser’s Edge/Financial Edge
Adobe Creative Cloud
Academic Works
MyNTC (already requires Duo 2 factor authentication)
Peoplesoft HR (already requires Duo 2 factor authentication)
Suggestions, comments, or concerns about this content? We can be reached at https://www.ntc.edu/helpdesk
