Turning Off Cached Exchange Mode in Outlook
- Joseph Hanke
- Jacquelynn Bell
Occasionally Microsoft Outlook will have problems with emails synching from the server to your Outlook program. Please try the following steps to see if it resolves your issue.
Click File > Account Settings > Account Settings.
2. Select the entry with your email address, and then click Change.
3. Under Offline Settings, uncheck the “Use Cached Exchange Mode.”
4. Close Outlook.
5. Now, please open outlook and perform steps 1-3 again, this time checking the box for “Use Cached Exchange Mode.”
Most errant behaviors in Outlook will be corrected with the above steps. If this does not resolve your issue, please contact the IT Helpdesk by going to https://www.ntc.edu/helpdesk
Suggestions, comments, or concerns about this content? We can be reached at https://www.ntc.edu/helpdesk.