Staff_Clearing Cache From Microsoft Teams
To clear your cache from Microsoft Team, please use the instructions below.
Instructions
Fully exit the Microsoft Teams desktop client. To do this, either right click Teams from the Icon Tray and select ‘Quit’.
Go to File Explorer, and type in %appdata%\Microsoft\teams.
3. Once in the directory, you’ll see a few of the following folders:
From ‘Application Cache’, go to Cache and delete any of the files in the Cache location. “%appdata%\Microsoft\teams\application cache\cache”
From ‘Blob_storage’, delete any files that are located in here if any. “%appdata%\Microsoft\teams\blob_storage”
Within ‘Cache’, delete all files “%appdata%\Microsoft\teams\Cache”
Within ‘databases’, delete all files “%appdata%\Microsoft\teams\databases”
Within ‘GPUCache’, delete all files “%appdata%\Microsoft\teams\GPUcache”
Within ‘IndexedDB’, delete the .db or .ldb file “%appdata%\Microsoft\teams\IndexedDB”
Within ‘Local Storage’, delete all files “%appdata%\Microsoft\teams\Local Storage”
Lastly, from ‘tmp’, delete any file “%appdata%\Microsoft\teams\tmp” and
“%AppData%\Microsoft\Teams\Backgrounds”
For macOS, this would be the magic folder: /Users/user_name/Library/Application Support/Microsoft/Teams.
4. Once finally done clearing, you can now restart Teams from your local desktop and all cache will be cleared from the desktop app.
Suggestions, comments, or concerns about this content? We can be reached at https://www.ntc.edu/helpdesk.
